Legal Document

Ber365 Casino Terms and Conditions — Please Read Before Use

Please read these Terms and Conditions carefully before using the Ber365 Casino platform. This document serves as a binding agreement between you and us.

Last Updated: July 2026

Key Points of the Terms and Conditions

Key highlights of the Ber365 Casino Terms and Conditions at a glance.

Account Eligibility

A minimum age of 18 is required to register at Ber365 Casino. Only one account per person is permitted.

Bonus Policy

All bonuses are subject to specific wagering requirements. Please read the terms carefully before claiming any bonus.

Payment Rules

Deposits and withdrawals may only be made in the name of the registered account holder. Minimum deposit limits and withdrawal timeframes apply.

Prohibited Activities

Fraud, multiple accounts, bonus abuse, and system hacking are strictly prohibited and may result in account closure.

Privacy Policy

Keeping your personal information secure is our responsibility. We do not sell or transfer your data to third parties.

Responsible Gaming

Ber365 Casino promotes responsible gaming. Limit-setting and self-exclusion tools are available at all times.

Important Notice

By using the Ber365 Casino website, mobile app, or any of its services, you confirm that you have fully read and agreed to these Terms and Conditions. If you do not agree with these Terms, please refrain from using the platform.

1
General Terms & Conditions

Ber365 Casino is an internationally licensed online gaming and Sports Betting platform. These Terms and Conditions ("Terms") constitute a binding agreement between Ber365 Casino and all of its registered members.

These Terms apply to users in all countries, including Bangladesh. Ber365 Casino reserves the right to restrict services in certain jurisdictions. It is the user's own responsibility to ensure that online gaming is legal under the laws of their respective country.

Ber365 Casino reserves the right to modify these Terms at any time. Continued use of the platform following any changes will be considered acceptance of the updated Terms.

2
Account Registration & Verification

To register an account at Ber365 Casino, accurate and complete information must be provided. Registering with false information is a direct violation of these Terms.

  • Each individual may register only one account.
  • Members of the same household may open separate accounts provided they use different devices and payment methods.
  • Accounts may not be transferred or sold to any third party.
  • Keeping your account password secure is entirely your own responsibility.
  • Ber365 Casino may request documentation for identity verification at any time.

Operating multiple accounts will result in the closure of all associated accounts, and any remaining balance may be forfeited.

3
Age Verification & Minor Protection

Ber365 Casino strictly does not provide services to anyone under the age of 18. Age must be declared at the time of registration, and proof of age via national ID or passport may be required at any time.

If it is found that a member registered while under the age of 18, their account will be closed immediately and any remaining funds will be returned in full.

Protecting minors is our highest priority. Parents can use parental control software to prevent underage access.

4
Payments, Deposits & Withdrawals

Deposits at Ber365 Casino can be made via mobile banking, bank transfer, debit/credit card, and e-wallet. All transactions are processed in BDT.

  • Deposits are generally credited to the account instantly.
  • Withdrawal requests are processed within 1–24 hours.
  • Withdrawals can only be made to the payment method registered on the account.
  • Withdrawals may be put on hold if identity verification has not been completed.
  • The minimum withdrawal amount is BDT 500 and a daily maximum limit applies.

Ber365 Casino does not accept payments made in the name of a third party. Deposits and withdrawals must be made using the same payment method.

5
Bonus & Promotion Terms and Conditions

Ber365 Casino offers a range of bonuses — welcome bonus, daily cashback, free spins, reload bonus, and loyalty rewards. Each bonus is subject to its own terms and conditions.

  • All wagering requirements must be met before a bonus can be withdrawn.
  • Bonuses are typically valid for 7–30 days and will expire if not used within that period.
  • Claiming multiple bonuses simultaneously is generally not permitted.
  • Ber365 Casino reserves the right to cancel any bonus in cases of bonus abuse.
  • Full terms and conditions for each promotional offer are listed on the respective offer page.
6
Betting Rules

All bets placed at Ber365 Casino are final and cannot be cancelled once confirmed. This applies to both live betting and pre-match betting.

  • The minimum bet amount is BDT 10 and the maximum limit varies by game and event.
  • Ber365 Casino reserves the right to void bets placed at incorrect odds due to a technical error.
  • If a match is cancelled, the bet is voided and the stake is returned.
  • Official results will be considered final for the purpose of determining outcomes.
7
Prohibited Activities & Fraud

The following activities are strictly prohibited at Ber365 Casino and may result in permanent account closure:

  • Opening or operating multiple accounts.
  • Bonus abuse or bonus arbitrage activities.
  • Use of software bots, automated scripts, or other technical exploits.
  • Match fixing or collusion with other players.
  • Money laundering or use of funds from illegal sources.
  • Attempting to hack or gain unauthorized access to the platform.

Where prohibited activity is established, Ber365 Casino reserves the right to forfeit all funds in the relevant account and take legal action.

8
Data Privacy & Protection

Ber365 Casino takes the protection of your personal information extremely seriously. We adhere to international data protection standards.

  • Your information is never sold to any third party.
  • Your information is not shared with any outside parties except as required by law.
  • All data is protected with 256-bit SSL encryption.
  • Please read our Privacy Policy for more details.
9
Responsible Gaming Policy

Ber365 Casino is committed to responsible gaming. We want every member to enjoy a safe and entertaining experience.

  • Any member may set their own daily, weekly, or monthly deposit limits.
  • The Self-Exclusion feature allows you to deactivate your account for anywhere from 24 hours up to 5 years.
  • If you are experiencing a gambling problem, our support team will guide you to professional assistance.

Gaming is for entertainment, not a source of income. Never bet beyond your means. Contact us if you need help.

10
Account Closure & Suspension

Ber365 Casino may close or suspend an account under the following circumstances:

  • If a breach of these Terms is established.
  • Upon evidence of suspicious activity or fraud.
  • At the member's own request (self-exclusion).
  • When required by legal obligation or directed by a regulatory authority.

Upon account closure, any valid remaining balance will be refunded; however, bonus funds may be forfeited.

11
Dispute Resolution Process

For any dispute or complaint, please contact the Ber365 Casino customer support team in the first instance. Our team aims to respond within 72 hours.

If our resolution is not satisfactory, you may escalate the matter to the relevant licensing authority. In all disputes, the decision of Ber365 Casino shall be considered final.

12
Terms Updates & Changes

Ber365 Casino reserves the right to update these Terms and Conditions at any time. Members will be notified of significant changes via email or through the platform.

Continued use of the platform after any changes take effect will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

These Terms and Conditions were last updated in July 2026. All previous versions are automatically superseded.

Frequently Asked Questions About the Terms

An account can be opened at registration using only a mobile number and password. However, identity verification via national ID or passport may be required for withdrawals or large transactions.

A welcome bonus is automatically awarded upon making a deposit after registration. For other bonuses, please visit the promotions page. Each bonus has specific wagering requirements that must be met before a withdrawal can be made.

Ber365 Casino typically processes withdrawals within 1–24 hours. Verified accounts may experience faster processing times. Bank transfers may take slightly longer.

Yes. Ber365 Casino offers a self-exclusion feature that lets you deactivate your account for a period ranging from 24 hours to 5 years. You can also contact our support team to set a cool-off period.

Done reading the terms? Join Ber365 Casino now

Register for free, claim your welcome bonus, and start playing safely.

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